Have you thought about how your potential clients see you? When you have all types of sales conversations, your potential clients are going through a very specific thought processes. Internal dialogue that is happening for them will make or break situation for you because it will determine whether they say yes or no to a client to play.
Here is a list of things to keep in mind before every sales conversation. This applies to all sales conversation if you’re a trainer, consultant, travel agent, or a plumber. When giving an estimate for a particular service, the client enroll into your program, or selling a valuable product for a client, you should keep in mind to increase your sales conversions:
1. Do your clients see you as a Problem Solver? This is the # 1 Secret Thoughts of your potential clients about your experience. If your potential clients are sure that you have the best solutions to problems they need solved, then they will put their money down and hire you. If you offer a solution that urgency does not exist or is something that they can postpone to another time, then they would say no.
2. Do your clients see you as an expert? When talking to you, the client silently assess your knowledge and level of commitment. They need to see, hear, and feel your confidence and passion for what you do. If you are disturbed or excited in your communication with them, you will not get sales.
3. Are you now, listen, and understand? Your clients are looking to see that you have their best interests at heart and that you really care about them and the challenges they face. You must remain fully PRESENT with them. Every human being has a fundamental desire to be heard and understood. When you are present, sincerely listen and understand your clients, they will be attracted to you like a magnet.
4. Are you committed to excellence in customer service? Another thought the secret of your potential clients is to have in your rate is how well you will treat them if they become paying clients. How do you treat them in a sales conversation is an indicator to them about how committed you are to serve clients / customers with superior customer service. Are you warm, receptive, and enthusiastic, or thinking about your to-do list when they speak? People can intuitively tell how you will treat them.
So, next time you will have a sales conversation with potential clients, make sure you take some time to go to this list and give yourself a moment of silence to focus and be fully present to your clients and start increasing your sales and help more people in your business!